buds customer service customer order gun service business guns money price
2.5
Details
Paid Buds on January 11 (Saturday morning) for two rifles. Ive done business with them in the past and knew that it could take up to a week to ship my stuff. No big deal. Well after my initial order confirmation, I never heard another thing from them. Tried calling and...
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Review
#1770350 Review #1770350 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
2.9
Details

Update by user Dec 18, 2019

Call me and I’ll remove all negativity and write a five star review if you help me for being ignored and referred to other people to tell me to buy online and can’t but no one will answer numbers or call me 4239731063 I love NRA and guns and trump and al gore I’m from...

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Review
#1735842 Review #1735842 is a subjective opinion of poster.
Product
Buds Gun Shop Firearm
Pros
  • Decent inventory
  • Selection
  • Great prices on there guns
Cons
  • Staff
  • Policy and customer service
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
  • Buds Customer Service

Military discount | Buds Gun Shop review

2.6
Details
It sounded like a fax machine I’m interested in the .22 nova freedom air rifle and hoped you offered veteran discounts I included my drivers license with veteran in the license and a picture of my CPL
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#1552700 Review #1552700 is a subjective opinion of poster.
Reason of review
Pricing issue
3.1
Details
I ordered a S&W M29. I chose their layaway option. My deposit was taken, and after a few days I was told to contact CS about a problem with my order. They said there was an inventory issue, and that model was not in stock. I added it to my wish list. I was notified...
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Review
#1483670 Review #1483670 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Pros
  • Discounts
Cons
  • Deceptive advertising
  • Deseptive advertising
  • Losing my pistol
Reason of review
Order processing issue
Loss
$1100
Tags
  • Fales Advertising

Customer service | Buds Gun Shop review

2.7
Details
Tried calling -after listening to lengthy recorded message i was cut off several time-just hung up on...the Live chat was the same way--nothing works---i want to place a good size order and also needed info on magazines--the website sucks hard to navigate--So maybe this is a sign i should go somewhere else-cause if it is this bad im sure i will have future problems
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Review
#1474641 Review #1474641 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Orderingcustomer service website
Reason of review
Poor customer service
Loss
$30
Preferred solution
fix website and customer service--time is money for everyone
2.6
Details
I ordered a Ruger Redhawk .45 revolver. In the "Community" Q&A for the revolver, the BGS "approved" answer to a customer question stated that the revolver shot .45 Colt and .45 Auto, the latter with a moon clip. In fact, the revolver was a discontinued model that shot...
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Review
#1360304 Review #1360304 is a subjective opinion of poster.
Product
Ruger Redhawk Gun
Reason of review
Not as described/ advertised
Loss
$750
Preferred solution
Allow me to return item and exchange it for a different one.
2.8
Details
Bought a Lee 44 mag reloading kit from buds, only received a shell plate. Contacted Bud's, worthless customer service. Claimed to be an error on the website, however I know 3 other people who made the same purchase and ALL of us were screwed over by Bud's. Bud's still...
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Review
#1350537 Review #1350537 is a subjective opinion of poster.
Service
Buds Gun Shop Advertisement
Reason of review
Not as described/ advertised
2.8
Details
While filling out paper work to send revolver back to S&W for a barrel adjustment, I went to fill out the serial number, and the gun was gone. I ask where it was, and the guy behind the rental counter said that the other guy was shooting it. I ask him who gave him...
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Review
#1304828 Review #1304828 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Reason of review
Poor customer service

Slowww shipping | Buds Gun Shop review

3.0
Details
Turtle shipping, keep getting emails my firearms has processed. Deceptive sales-states shipped in 3-7 days, after ordering says leaves warehouse 3-7 days excluding weekends. Been waiting for 2 weekends now, still not shipped. Just as you hurry and take $$$ from account, hurry and ship buyers products off! That’s Ridiculous customer service
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Review
#1217837 Review #1217837 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue

Contact Buds Gun Shop Customer Service

Website:
Phone:
(859) 368-0371
All Buds Gun Shop Contacts

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Very slow service | Buds Gun Shop review

2.8
Details
Very very slow service. It is day 28 and my gun still has not shipped. Literally it’s been in shipping department now for 14 days. Never again. I will warn anyone that has time to listen to me, stay away from buds guns. This was my very first order also. Nice way to reign in new customers.
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Review
#1211895 Review #1211895 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue