Unclaimed
Buds Gun Shop Reviews
50.8K
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TOTAL REVIEWS
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PAGE VIEWS
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Buds Gun Shop Reviews
New Reviewer
Since 2011 I had spent over $14,000 with Buds gun shop, a lot of money to be certain, and not all CSR's were so awful, nor had I ever spoken with Mr Valle before because of such, read on. Wed the 30th of May 2019 I ordered and paid in full for a $1400.00 pistol, and...
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22 comments
PissedConsumer1973928
#1973928
Yea there *** and shouldn’t be in business
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ID
Service
Buds Gun Shop Shipping Service
Pros
- Deserve far less then a one star rating
Cons
- Unimaginablly awful customer service
Reason of review
Poor customer service
Loss
$1400
Preferred solution
full written apology and a chat with the real owner of the shop!
Military discount
Not a complaint just a question for i am a member of the military amd would like to purchase merchandise but im having issues uploading orders just wanted to see what other avenues could be taken to appropriate my product. Thank you for your time and hope to hear from you soon. God bless!
ID
Location
Sacramento, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
When I received my gun 2 magazines and the red dot sight was not included. I called customer service and I was told originally that the 2 high capacity magazines would be taken out and replaced with 2 other magazines. When I called up customer service I was treated...
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ID
Pros
- Deserve far less then a one star rating
- Help needed please
Cons
- Scammed business
- To many to mention
- Incompetent customer service
Loss
$854
Preferred solution
Deliver product or service ordered
FD me...............
sent the wrong gun- cost me a loss of 90. and a gun I dont want............ sent a black acp45 1911 made by sds I ordered a stainless one, that cost me an additional 90. they wouldnt take the black one back. spoke with 4 diff people and kept giving me the runaraound! I even offered to buy the stainless one additionally, then they wanted an extra 70. on top of their *** up!
User's recommendation: dont buy here-horrible customer service.
ID
Location
Mount Laurel, New Jersey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOrder delay
Ordered in stock ammo Sept 22 On Oct 8 finally got tracking number On Oct 14 still not left buds gun shop Live chat a joke all you get is sorry ship soon Ordered ammo from others on Oct 3 was delivered Friday on the same week
User's recommendation: Shop elsewhere if you want to get your order.
1 comment
ID
Cons
- Massive order shipment delay
Preferred solution
Deliver product or service ordered
They are fantastis
Every time I buy from Buds. It is fantastic. People very helpful. Helped me with a lawaway very thankful for that. Will continue to buy again
ID
Location
Dallas, Texas
New Reviewer
Order hasn't shipped
I placed an order for ammo on August 19th and haven't received any of it. I called and they said 3-7 days it would be shipped and it is still in shipping. Just wondering when will we receive our order. Ray's Sport Shop in NY
ID
Preferred solution
Deliver product or service ordered
Trying to buy a gun
Horrible I've been trying for weeks now to get in contact with someone from here and nothing no call.
User's recommendation: Live customer service.
ID
Location
Los Angeles, California
Cons
- Cannot find a telephone number or email address
- Customer service
Assistance
I no longer have any problems. I made my purchase elsewhere. Very happy. They have a lifelong customer now
User's recommendation: Go somewhere else.
ID
Preferred solution
Nothing anymore
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Order status; They were very helpful and resolved my issues. The representative was courteous and professional.
ID
New Reviewer
My package is not here .my pistol is in Jacksonville for six days
We're is my gun .it's in Jacksonville FL not titusville fl.its been in Jacksonville FL for six days.i want my gun or my money!!!!!!!!!
User's recommendation: Don't buy from buds .
ID
Pros
- Fair prices
Cons
- Shipping
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAmmo doesn't fit in my revolver
I bought some .410 sterling ammo slugs for my Taurus judge revolver and they are to big for the chamber. I have shot about a dozen or so 410 shells through my revolver so it's not the pistol as they want to believe. They really don't give a *** and all ammo sales are final. So why not send me another box of shells or refund my money. They don't care about the customer they got their money. They will never get another penny from me.
User's recommendation: Don't have one.
ID
Pros
- Fair prices
- Easy to order
Cons
- Less than honerable staff members
Preferred solution
Another box of shells
New Reviewer
Trying to join
Trying to set up account and it is not working for me. need some help can someone call me back at this number so I can resolve this issue thanks. Contact number 186* 432 ****
ID
Pros
- Good selection
New Reviewer
Find serial number
Need serial number of a gun I purchased. I no longer use that email account and cannot access. Name is: Racheal Zimmerman address 21790 US 152 apt b Genoa wv 25517
ID
Preferred solution
Serial number of gun purchased
New Reviewer
Cancel order for savage Rifle
Need savage rifle order canceled ........... zzxxxxxxxzzxxxxxxxxxxxxxxxxxxxxxxxxxxzzxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'xxxxxxxxzxxxxxxxxx
ID
Preferred solution
Nothing
New Reviewer
Accessory inquiry
Original review updated by user Aug 02, 2021
Not being able to speak with a live person isnt good customer service. I have a question concerning one or more of Buds products that I may want to purchase. Not being able to speak with a live person about my inquiries just seems so impersonal. I recommend that potential customers make sure the company youre buying from has a live customer service department before investing into one that doesnt. No one should accept the out of sight , out of mind customer service. User's recommendation: Make sure you’re able to reach a live customer service before.
ID
Pros
- Fast delivery
Cons
- Costumer service sucks
Preferred solution
A live person from customer service. Not being able to speak with a live person seems so impersonal, which isn’t good customer service.
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Finally showed up after a month 2weeks later got a sorry email and 10 percent off if used in 30 days but why use it