Buds Gun Shop Reviews

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New Reviewer
Since 2011 I had spent over $14,000 with Buds gun shop, a lot of money to be certain, and not all CSR's were so awful, nor had I ever spoken with Mr Valle before because of such, read on. Wed the 30th of May 2019 I ordered and paid in full for a $1400.00 pistol, and...
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22 comments
#1973928

Yea there *** and shouldn’t be in business

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ID
#1551009 Review #1551009 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Pros
  • Deserve far less then a one star rating
Cons
  • Unimaginablly awful customer service
Reason of review
Poor customer service
Loss
$1400
Preferred solution
full written apology and a chat with the real owner of the shop!

Military discount

Not a complaint just a question for i am a member of the military amd would like to purchase merchandise but im having issues uploading orders just wanted to see what other avenues could be taken to appropriate my product. Thank you for your time and hope to hear from you soon. God bless!
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ID
#3107671 Review #3107671 is a subjective opinion of poster.
Location
Sacramento, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
When I received my gun 2 magazines and the red dot sight was not included. I called customer service and I was told originally that the 2 high capacity magazines would be taken out and replaced with 2 other magazines. When I called up customer service I was treated...
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ID
#3070552 Review #3070552 is a subjective opinion of poster.
Pros
  • Deserve far less then a one star rating
  • Help needed please
Cons
  • Scammed business
  • To many to mention
  • Incompetent customer service
Loss
$854
Preferred solution
Deliver product or service ordered

FD me...............

sent the wrong gun- cost me a loss of 90. and a gun I dont want............ sent a black acp45 1911 made by sds I ordered a stainless one, that cost me an additional 90. they wouldnt take the black one back. spoke with 4 diff people and kept giving me the runaraound! I even offered to buy the stainless one additionally, then they wanted an extra 70. on top of their *** up!

User's recommendation: dont buy here-horrible customer service.

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ID
#3067867 Review #3067867 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order delay

Ordered in stock ammo Sept 22 On Oct 8 finally got tracking number On Oct 14 still not left buds gun shop Live chat a joke all you get is sorry ship soon Ordered ammo from others on Oct 3 was delivered Friday on the same week

User's recommendation: Shop elsewhere if you want to get your order.

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1 comment
#2091752

Finally showed up after a month 2weeks later got a sorry email and 10 percent off if used in 30 days but why use it

ID
#2970821 Review #2970821 is a subjective opinion of poster.
Cons
  • Massive order shipment delay
Preferred solution
Deliver product or service ordered

They are fantastis

Every time I buy from Buds. It is fantastic. People very helpful. Helped me with a lawaway very thankful for that. Will continue to buy again
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ID
#2953999 Review #2953999 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Order hasn't shipped

I placed an order for ammo on August 19th and haven't received any of it. I called and they said 3-7 days it would be shipped and it is still in shipping. Just wondering when will we receive our order. Ray's Sport Shop in NY
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ID
#2919173 Review #2919173 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Trying to buy a gun

Horrible I've been trying for weeks now to get in contact with someone from here and nothing no call.

User's recommendation: Live customer service.

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ID
#2886774 Review #2886774 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • Cannot find a telephone number or email address
  • Customer service

Assistance

I no longer have any problems. I made my purchase elsewhere. Very happy. They have a lifelong customer now

User's recommendation: Go somewhere else.

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ID
#2860962 Review #2860962 is a subjective opinion of poster.
Preferred solution
Nothing anymore

Order status

Order status; They were very helpful and resolved my issues. The representative was courteous and professional.
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ID
#2832165 Review #2832165 is a subjective opinion of poster.
New Reviewer

My package is not here .my pistol is in Jacksonville for six days

We're is my gun .it's in Jacksonville FL not titusville fl.its been in Jacksonville FL for six days.i want my gun or my money!!!!!!!!!

User's recommendation: Don't buy from buds .

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ID
#2776696 Review #2776696 is a subjective opinion of poster.
Pros
  • Fair prices
Cons
  • Shipping
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ammo doesn't fit in my revolver

I bought some .410 sterling ammo slugs for my Taurus judge revolver and they are to big for the chamber. I have shot about a dozen or so 410 shells through my revolver so it's not the pistol as they want to believe. They really don't give a *** and all ammo sales are final. So why not send me another box of shells or refund my money. They don't care about the customer they got their money. They will never get another penny from me.

User's recommendation: Don't have one.

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ID
#2770867 Review #2770867 is a subjective opinion of poster.
Pros
  • Fair prices
  • Easy to order
Cons
  • Less than honerable staff members
Preferred solution
Another box of shells
New Reviewer

Trying to join

Trying to set up account and it is not working for me. need some help can someone call me back at this number so I can resolve this issue thanks. Contact number 186* 432 ****
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ID
#2760702 Review #2760702 is a subjective opinion of poster.
Pros
  • Good selection
New Reviewer

Find serial number

Need serial number of a gun I purchased. I no longer use that email account and cannot access. Name is: Racheal Zimmerman address 21790 US 152 apt b Genoa wv 25517
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ID
#2752408 Review #2752408 is a subjective opinion of poster.
Preferred solution
Serial number of gun purchased
New Reviewer

Cancel order for savage Rifle

Need savage rifle order canceled ........... zzxxxxxxxzzxxxxxxxxxxxxxxxxxxxxxxxxxxzzxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'xxxxxxxxzxxxxxxxxx
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ID
#2735252 Review #2735252 is a subjective opinion of poster.
Preferred solution
Nothing
New Reviewer

Accessory inquiry

Original review updated by user Aug 02, 2021
Not being able to speak with a live person isnt good customer service. I have a question concerning one or more of Buds products that I may want to purchase. Not being able to speak with a live person about my inquiries just seems so impersonal. I recommend that potential customers make sure the company youre buying from has a live customer service department before investing into one that doesnt. No one should accept the out of sight , out of mind customer service.

User's recommendation: Make sure you’re able to reach a live customer service before.

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ID
#2734803 Review #2734803 is a subjective opinion of poster.
Pros
  • Fast delivery
Cons
  • Costumer service sucks
Preferred solution
A live person from customer service. Not being able to speak with a live person seems so impersonal, which isn’t good customer service.

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