Buds Gun Shop
Buds Gun Shop Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Buds Gun Shop has 2.4 star rating based on 356 customer reviews. Consumers are mostly dissatisfied.
35% of users would likely recommend Buds Gun Shop to a friend or colleague.
- Rating Distribution
Pros: Price, Pricing, Cheap prices.
Cons: Customer service, Shipping and customer service, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Buds Gun Shop has 2.4 star rating based on 356 customer reviews. Consumers are mostly dissatisfied.
35% of users would likely recommend Buds Gun Shop to a friend or colleague.
- Rating Distribution
Pros: Price, Pricing, Cheap prices.
Cons: Customer service, Shipping and customer service, Poor customer service.Recent recommendations regarding this business are as follows: "Have been trying for 3 days to purchase a gun ,ammo , and gun case ! No one has responded to my emails concerning this situation . If I don’t hear back soon I will have to take my business elsewhere . I am a repeat customer .", "never shop here. there are so many other options, for cheaper too", "Brush up on technology.", "It has been 4 weeks since I cancelled my order and still haven’t received my refund", "Stay away. Either rip offs or ***".
Most users ask Buds Gun Shop for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Will not make good on their mistake in shipping wrong product
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Scammers
Company fixed the issue and I have been provided with apology. They sent the correct parts to remedy the situation and said I could keep the old parts. Quality people.
LOOK AT THE PHOTOS AND READ FIRST BEFORE YOU BUY!!!
Bud's Gunshop is advertising an upgraded model to what they "actually send out". So I purchased this gun from them and they sent out a cheaper version instead.
I noticed the flip up adjustable sites were missing when I went to pick up the firearm from the ffl.
I called customer service before I left the shop and was told they would give me a credit to fix the situation if the manufacturer didn't fix it first.
Once I got home I noticed it was not only missing the flip up sites it was also missing the ATI Sr-1 buttstock and rubber overmolded grip.
I called to try and fix the issue and they informed me I would need to spend a $25 ("restocking fee") to return the gun for a refund.
So even though they messed up and sent out a gun, which I've found elsewhere for $329, that is not the correct gun I purchased ...they want me to pay to restock it.
They have horrible customer service and I will never buy here again. I've purchased several firearms online and have bought from them before and have never had this problem before.
BUYER BEWARE!!!
- Ripped off
Preferred solution: Full refund
User's recommendation: Buy somewhere else
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmmo order
- Price
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Shop elsewhere
Missing items
- I believe buds is the best place to purchase many items and firearms
Preferred solution: I would like my other choke, please
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuiero devolución
- Nose
- Nose
User's recommendation: Buena
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGlock model 40 10mm
- Large selection
- Customer service sux
Preferred solution: I was wanting to buy that Glock model 40 for 654.00, I couldn’t ever get past the checkout , and it wouldn’t let me finish . Besides no one telling me why the gunis 50 bucks cheaper than the same other model ,?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst Customer Service
"A gun mat I paid for never arrived. I paid extra for the insurance too.
Buds Guns Shop customer service rep told me they will only help if I have the shipping boxes from everything else that arrived. They were of course in the trash. Ridiculous but true.
DO NOT PAY FOR THAT INSURANCE!!! Its a scam!!!
I have now spent close to $2000 at this online store. I told them a week ago that they need to make this right or I will be shopping elsewhere. They dont seem to care.
P.S. The customer service rep gave me an email to respond to that does not exist as the icing on the cake.
Here was their response, notice the wrong email they told me to respond to (****@****)...
"Thank you for contacting us here at Budsgunshop.com! We greatly appreciate your patronage. I do apologize to hear about that. Our shipping hub advises that they sent the product as ordered.
We will need to have the order reviewed by the claims team. The claims team may need to open a claim with the shipping carrier. To request the review from claims we will need the following. Images of all 6 sides of the shipping box Image of the shipping label Image of all products and packing material received Image of the products and packing material arranged in the box how it appeared when you opened it Your preference on a refund or a replacement for the missing product in the event that the claim is approved Please forward this information to ****@****.
Please include your order number in the subject line. Thank you and kindest regards, Budsgunshop.com""
- Illegal insurance scam
Preferred solution: Full refund
User's recommendation: never shop here. there are so many other options, for cheaper too
Find out with the payment was not taking out
User's recommendation: Need to have people answering phones
Selling used equipment as new
"While I respect everyones reviews and have not had issues with my prior purchases from Buds, I purchased a P365 Macro that included a second magazine that was clearly used. It was wrapped in a small plastic bag and while I inspected the gun, I did not look at the magazine.
The finish was worn off and there is a small amount of rust on both sides! I have given them several business days (not including the holidays) to respond and all I have gotten is is a generic email telling me that if I had any questions or concerns about my order to contact them. I have sent several emails asking them if they would like pictures and asked if they were going to make things right as they should with any customer. I have gotten NO response.
Clearly this company has taken their customer service to a new low.
BUYER BEWARE! "
User's recommendation: Don’t. They never even tried to make things right
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cullowhee, North CarolinaResolved: Customer Service
Company fixed the issue and I have been provided with apology. Used a different computer. No help from anyone.
User's recommendation: Brush up on technology.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not get a human to talk to. That’s the whole reason of a phone number.
- Great prices and held up on what i bought
- As well as what was included on my initial gun purchase
- Was not fully informed of the ffl process
Preferred solution: Return policy or store credit
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad company and worst customer service!!!
So far no apologies!
By the way I live in Georgia USA and every other site is feeling comfortable selling to Georgia USA any kind of ammunition!
I ordered 9mm ball ammo and 12 gauge 00 and got email confirmation and they took the money which I had to wait two weeks for them to return!!
Just bad company with the worst customer service ever!!
- Many
Preferred solution: Apology
User's recommendation: Do not waist your time, better use a reputable company like BassProShop or Academy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to complete my order
- Trying to complete order
- No live operator to talk to to complete a simple transaction
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplete transaction
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items
- Ripped me off for half my money
User's recommendation: Stay away. Either rip offs or ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder update
- You guys have awesome deals and a great variety
Preferred solution: I would like my receipt and I would like the order to be linked to my buds account. My email is kylewb6258@gmail.com
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Disappointing. First or 100th purchase.
Unhappily, the preponderance of scammers often makes stringent return guidelines necessary. It protects the company but hangs honest people like you. Since they don't appreciate your previous scam-free patronage, enjoy checking out the hundreds of alternatives to this supplier.
Read reviews before engaging. Don't let a bad apple spoil your hobby.