ordered a 50 round clear drum for 40 cal glock.i got the package within a week.upon opening the package,i noticed the drum was solid black and looked nothing like I ordered.it plainly said on advertisement that it was clear and showed pics of the product ordered.it...
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4 comments
Anonymous
#1451513

You haven't been denied a refund or replacement, or, from what I read , even contacted the company about the error ... it is kind of you, Mr. Perfect, to condescend to write for the benefit of the rest of us ignorant peasants ; please have another perfect day in your spotless error free life and be careful you don't hurt yourself playing with big-boy toys.

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ID
#1218434 Review #1218434 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue

Buds Gun Shop - Slowww shipping

3.0
Details
Turtle shipping, keep getting emails my firearms has processed. Deceptive sales-states shipped in 3-7 days, after ordering says leaves warehouse 3-7 days excluding weekends. Been waiting for 2 weekends now, still not shipped. Just as you hurry and take $$$ from account, hurry and ship buyers products off! That’s Ridiculous customer service
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ID
#1217837 Review #1217837 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue

Buds Gun Shop - Very slow service

3.0
Details
Very very slow service. It is day 28 and my gun still has not shipped. Literally it’s been in shipping department now for 14 days. Never again. I will warn anyone that has time to listen to me, stay away from buds guns. This was my very first order also. Nice way to reign in new customers.
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ID
#1211895 Review #1211895 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue

Buds Gun Shop - Awful Cusmytomer Service....

1.5
Details
Placed an order with Buds the very first time. Placed an order on 02/27/18 and order two firearms and ammo. Emailed my firemans ID Card on 03/01/18 and they considered my order processing starting as of 03/02/18 starting the counter of there '3 to 7 business day'. My firearms were received on 03/07 and half of my ammo order was received on 03/08 but the rest of my order hasn't shipped. I called on 03/08 to get a spoke to a customer service rep (Jessica) and a supervisor stating to refund the rest of my order since it hasnt shipped and they stated they would take 10 percent for canceling when the shipment hasnt even shipped. So I asked when will it ship ? They said they dont know and I asked if they could contact the warehouse to find out. They were unwilling to contact there warehouse and kept saying we have 3 to 7 days.. So I asked what happens if it doesnt ship on 03/07 since thats the 7th business day ? They stated it will ship on that day. Well it didnt and I got an email from Buds on 03/11 stating they dont know whey my order will ship and that I will be notified when it does. So 03/12 I call and I get Jessica again and when I ask her she neva answered and hung up on me. Buds has thee worse customer service I've eva seen. I've contacted them numerous times in the last 7 days and they just say 3 to 7 business days everytime to my question.. And now that its been over 7 business days they wont even talk to me. They dont deserve to be in business...
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ID
#1208540 Review #1208540 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Full refund

Buds Gun Shop - Did not fulfill my order

1.0
Details
order 10k 22lr. only received 1k. should be faithful to prices.
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ID
#1205924 Review #1205924 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Not as described/ advertised

Buds Gun Shop - Can't process order

1.4
Details
Ordered mags just now and got told they can't ship them. "Mag cap restriction" But I can buy these at my local gun shop? So why can't I buy them here? A police officer laughed when I told them buds gun shop is following an unenforceable law. So I canceled a $250.00 order cause of a $20.00 magazine that I'm going to pick right now down the street for $10 more. Thanks a lot buds gun shop
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ID
#1199627 Review #1199627 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue

Buds Gun Shop - 10% restocking fee before it ships!

I wonder how many people have been ripped off by this. I have contacted the Ohio Atty Generals office and they are looking into this. This is nothing but a scam! This is the reason for charging your cc as soon as the order is placed so they can make sure that they can get the 10% in case you cancel or even change your order. It also looks like people are getting guns that have been used or maybe they are even selling range guns that they rent to people. I would think twice before considering this online gun store. It's probably worth paying the few extra bucks at your local store so you can see what you are getting.
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ID
#1174225 Review #1174225 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Problems with payment

Buds Gun Shop - Shipping

1.5
Details
They zapped my account via echeck 5 days ago. And another 5 days before the item ships. By the time I get it the gun , its going to be 20 days. That's unacceptable, especially when I paid cash. There is no phone number to call and speak to someone, only a chat box. I not doing business with people I cannot speak to directly. Had I known, I would of have paid the extra 40 dollars and drove the 50 miles to make my purchase locally. Now I know, was excited in beginning. They zapped my money and my excitement. I realize that their policy, I should have been better educated on those policies. Now I am, I do have other choices.
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ID
#1144462 Review #1144462 is a subjective opinion of poster.
Location
Lexington, Kentucky
Service
Buds Gun Shop Shipping Service
Pros
  • Prices
Cons
  • Shipping
Reason of review
Problem with delivery
4.0
Details
Ordered a Bushmaster QRC 5.56 using the E-Check option thinking to save $10 for the cash price and its now been 7 days and no shipment, even though my account was denited the next day.Been with Buds since 2011 and never had it take this long. I just hope the gun comes...
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ID
#1131405 Review #1131405 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue
1.0
Details
I placed an order which was in stock at the time, they took my money, I received conformation, then I got an email indicating I need to call them that there was a problem.I called and was on hold for a half hour. They said the product was out of stock. I said it was in...
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ID
#1008002 Review #1008002 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Poor customer service
3.5
Details
They take FOREVER to ship. Expect at least a week, after they take your money, to ship.
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3 comments
Anonymous
#1276602

You should have bought from a local dealer. Support small, local businesses cookie boy.

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ID
#992084 Review #992084 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue
2.6
Details
buds Gun Shop website and ordered an AK 47 California model on December 9th the Majority of our FFL`s here in California will accept AK & AR orders until the 20th of December. When I initially purchased this firearm from Buds Website they sent me an email saying my...
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6 comments
Anonymous
#1348078

No please stay in California, we have more than our share of Californians and they immediately want California laws wherever they move.

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ID
#972350 Review #972350 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue
I have ordered from Buds before, and have had no issues......until now.Placed an order for 600 rnds of 7.62 ($110) and 600 rnds of 5.56. ($270) for a total of $380. My card was charged for the total amount of $380, which is completely normal. After a few days, I...
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ID
#969340 Review #969340 is a subjective opinion of poster.
Location
Lexington, Kentucky
Service
Buds Gun Shop Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
4.4
Details
Purchased ammo several times. They have always been prompt and packaging was discrete, will continue to purchase from them. My last order was split in two deliveries. Received half one day. I called them and they told me that the second order would arrive in a few...
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1 comment
Anonymous
#1249410

I to have had several smooth transactions with Bud's with ammo and accessories and even became a team Bud's member to utilize the layaway option. I have not purchase 2 guns from Bud's and the process went very smooth except for the guns.

First gun was ok but not brand new perfect and I was able to correct the issues. The second gun was a huge disappointment starting with my ffl dealer shocked at the condition of the gun. It was old out of production and used without a doubt with scratches, wear and the cylinder so dirty you could feel the resistance when trying to load.

Bud's in now a ghost to me as I try to get help with this issue.

ID
#961306 Review #961306 is a subjective opinion of poster.
Location
Lexington, Kentucky
Service
Buds Gun Shop Shipping Service
Pros
  • Great prices on there guns
Reason of review
Fast order processing
I ordered some ammo from Bud's Gun shop recently and the immediately billed my credit card.After a week passed and the order still did not ship, I contacted them and the CS person told me it might take another 5 days to ship. I said, you billed my credit card and take...
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ID
#945558 Review #945558 is a subjective opinion of poster.
Location
Durango, Colorado
Service
Buds Gun Shop Shipping Service
Reason of review
Problem with delivery