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3.0
Details
Ordered and payed for a gun online. Money was taken from my account and I received an order confirmation via email, accepting the money makes our deal contractual. Next day I received an email saying my order was cancelled and then another email asking me to call...
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1 comment
Anonymous
#1258452

I find this happens to me at least once a year in dealing with Bud's.

Review
#725337 Review #725337 is a subjective opinion of poster.
Pros
  • Price
  • Make offer option
Cons
  • Customer service
  • Shipping and customer service
  • Deceptive advertising
Reason of review
Order processing issue
Tags
  • Bud s Guns
  • Buds
I placed an order on line at Buds gun shop for 45 acp ammo. Order was completed and credit card was charged. Hours later I get a call from a Manager at Buds telling me they made an error and where going to cancel my order.This guy was rude and did not want yo hear a...
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3 comments
Anonymous
#1095531

Hey littutz,pa....your grammar totally sucks. What were you doing in English class?... Or did you even go to school?

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Review
#693975 Review #693975 is a subjective opinion of poster.
Cons
  • Deceptive advertising
Reason of review
Poor customer service
Loss
$170
Preferred solution
Deliver product or service ordered
Tags
  • Bud s Guns
4.0
Details
I am a Buds Team Member (won't do that again). I saw a S&W 686 Plus on 8/24/15 and purchased it, received 2 confirmation emails immediately. The the next day received an email to call them about this order, I did and the person on the phone said he had to cancel...
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Review
#689105 Review #689105 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Cons
  • Deceptive advertising
Reason of review
Poor customer service
Original post responding to BudsGuns survey: I had no idea that the item was not coming straight from Buds in Lexington, KY until I started tracking the shipping. I don't think that I am a fan of that kind of behind the scene practice without due notice to the...
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1 comment
Aubriana
#1090692

I feel your pain. I am a customer and asking where the heck is my gun shipping info since the payment cleared my bank 3 days ago.

Also, no help from their customer service whatsoever in explaining how to use their NortonShoppingGuarantee that they so proudly display on their website. I am quite sure they don't have my gun in stock and are simply stalling me to give them time to find the item and/or they like having my funds sitting in their bank for their use. A review of this co.

will be forthcoming after this transaction is completed (I'm not holding my breath). So far, I'm am NOT IMPRESSED!

Review
#682085 Review #682085 is a subjective opinion of poster.
Reason of review
Poor customer service

Never again at Bud's Guns | Buds Gun Shop review from Center Valley, Pennsylvania

first I bought a taurus p92, everything went smooth, so made an offer on a Tisas "1911" 9mm. after watching bud's pro shooter video of Tony somebody shootin this "stock pistol" , I ordered it. biggest piece of *** ever. they tried to brush me off with excuses and implying I don't know what I'm talking about ( 30 yrs + shooting. ) ended up getting money back , bet then came round two........why they take your money for guns they don't have is beyond me , but I had put money on a springfield they dropped from production. they insisted I get refunded or pick another so I said put the money together and give me a kimber. that was 2 weeks ago and they can't find it now. its in shipping dept. somewhere..........not like they lost a thousand dollar pistol. great place, really.............not.
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Review
#646747 Review #646747 is a subjective opinion of poster.
Pros
  • Make offer option
Cons
  • Losing my pistol
  • Shipping and customer service
  • Deceptive advertising
Reason of review
Bad quality
Tags
  • Buds

Same issue everywhere online | Buds Gun Shop review

Great place as long as there are no problems.why?because then you have to deal with a non existent customer service. Same deal as almost every online store. Bought a shotgun, shipped quick and I was very happy. Two months later bought a 22 and had problems. Quoted 4 days shipping. Two weeks later called up. No help. But I could say this same thing about every online store I go to. Want good customer service, go to a gun store and pay full price. It's what there paid for. If you want a deal you roll the dice.
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Review
#642061 Review #642061 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Problem with delivery

Opt-Out Review

They suck, they wont le you unsubscribe you from spam emails, DO NOT GIVE THEM YOUR EMAIL.
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Review
#639930 Review #639930 is a subjective opinion of poster.
Reason of review
Poor customer service
Was looking for a GSG STG-44 22LR, Replica MP-44 at the best price I could find. Buds came up as a retailer, and so I went to their online store. What I found were several STG-44's for sale, at all kinds of different prices. Most of which seemed somewhat less than...
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Review
#616505 Review #616505 is a subjective opinion of poster.
Cons
  • Deceptive advertising
  • Customer service
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Deliver product or service ordered

Positive Experience Review

4.6
Details
I can only speak for myself,but,I just picked up my Tisa's 1911 today and had no problems ordering,tracking shipment,and delivery.seems to be a nice piece for the money.overall ,I am satisfied with buds
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Review
#614151 Review #614151 is a subjective opinion of poster.
Reason of review
Good customer service
1.5
Details
The guns on Buds Gun Shop are super cheap compared to anywhere else – I tried to order a Windham Weaponry AR-15 in the Muddy Girl Camo, brand new. They wanted $775 for it, Windham Weaponry’s MSRP is $1200 for the gun. That’s major savings! So, here is why I will never...
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2 comments
Anonymous
#1338542

Sorry you had a problem with Bud's. I've bought 5 guns from them over the past few years and haven't had a single problem. Customer service (Team Buds) has been excellent.

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Review
#612539 Review #612539 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Cons
  • Customer service
  • Shipping and customer service
Reason of review
Poor customer service
Tags
  • Tactical