buds customer service customer order gun service business guns money price
Before I purchased the gun online I called the main shop to ask when I would get my order if I purchased on Saturday. I was told that starting Monday that it would be processed within 48 hours and that I would receive the gun within 7 to 10 business days. I placed my...
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Review
#766259 Review #766259 is a subjective opinion of poster.
Reason of review
Order processing issue
There should be negative stars. This is for the online store. But the person I dealt with I got through calling the KY store. Been researching and comparing prices for the exact gun I was looking for. I found the "make offer" on the pistol I wanted. Before I...
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1 comment
Anonymous
#1101860

They are to big like the government

Review
#765404 Review #765404 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I placed my $209 order on 12/21/2015 and received a tracking number on 12/22 for my order. It is now 1/5/2016 and the package has never left their facility. It just says "label created under Fed Ex tracking". You call their contact phone number and choose the option...
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1 comment
Aubriana
#1090696

They are very unethical. Buyer Beware!

Review
#764401 Review #764401 is a subjective opinion of poster.
Reason of review
Problem with delivery

Price guarantee scam | Buds Gun Shop review from Quinlan, Texas

they dont honer their price grauntees a 10 dollar difference from a returning customer and they tried to tell me the 100% guarantee didnt mean what it said that it meant any place they looked and compaired prices not any place i found.they lost a returning customer over 10 bucks and a lie. the rossi r92-56011 priced at 521.53 free ship no credit card charge.seems their lowest price dont include them screwing you out of 3% more money
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Review
#763764 Review #763764 is a subjective opinion of poster.
Reason of review
Pricing issue
2.1
Details
I bought a gun from buds guns 9 days ago and the money has already come out of my account. I called them 3 days ago to find out the status and they told me it was still processing so I left it at that. So I called them today which is day 9 since I ordered out and in...
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2 comments
Aubriana
#1090698

Pretty much the same experience I'm having. Never again.

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Review
#759459 Review #759459 is a subjective opinion of poster.
Reason of review
Order processing issue

Hi Point Carbine Review

1.5
Details
Very very poor customer service I have been waiting over a week for a my firearm how long does it take to get gun off shelf put a tag on it and pht rhe thing on a truck they have my money but where the *** is my gun i will never use this so called business again *** me
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Review
#750639 Review #750639 is a subjective opinion of poster.
Reason of review
Poor customer service
I ordered a standard P290 off the phone with Buds. I asked if it came with the holster and they said they couldn't tell but that it was the standard package from the manufacturer. Every version I've seen from Sig comes with a box, two magazines (one short, one long), a...
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1 comment
Aubriana
#1090702

Politely and professionally screwed you out of your other magazine.

Review
#745663 Review #745663 is a subjective opinion of poster.
Reason of review
Not as expected
Preferred solution
Bud's should very clearly state on the website and verbally to the buyer if a phone purchase, what equipment is included in the purchase. The invoice should also state clearly what items are included.
Tags
  • Bud s
  • Buds
1.0
Details
Buds Gun Shop is the WORST!!! They sold me a USED Savage 110 BA as new. Sadly it was only once I got it home 5 minutes out of the box was when I discovered it was USED!! Don't believe it? Check out the bolt. And what's even telling about the type of company they are...
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1 comment
Anonymous
#1104435

same happened to me, bought a revolver said factory new, well the chamber was Blackened with burn rings, my FFL dealer said no way this was a new gun. Looks like at least 100 rounds fired from it..

Review
#742170 Review #742170 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Let the company propose a solution
1.7
Details
I placed an order for a firearm advertised to be in new condition. The price was too good to be true -- got an email a day later saying there was a problem with my order and asking me to call back. After 7 minutes on hold, they tell me the gun is really used and that...
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Review
#740282 Review #740282 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Pros
  • Price
Cons
  • Deceptive advertising
  • Customer service
Reason of review
Poor customer service
Preferred solution
Full refund

Buds Gun Shop - Shipping Service Review from Arlington, Virginia

3.0
Details
Lord knows im a patient man, but when my order status says paud in full for three days and the product still hasnt gone out the door thats just poor customer service. I go to Buds because I can save a few bucks over my local dealers but when you add up having to wait almost three weeks between check clearing, product sitting on shelf until they decide to put it on a truck and then actually shipping to FFL, its worth the xtra 40-50 bucks just to get your stuff local. Redic
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Review
#735941 Review #735941 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Problem with delivery