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They ran my credit card and because they made a mistake they cancelled my order, the next day they refused to fix it, they said that only a supervisor can do this action, There were none present. I asked to cancel the order and they wanted to charge me a fee, OMG...
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Review
#857589 Review #857589 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Reason of review
Problems with payment
I you "shop" Buds, then you'll see pricing change... sometimes by the hour on certain guns. I think you'll also find, you can check online via one device, say your mobile device, then you're home device and you'll get two different prices. Two different public IP's...
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Review
#856006 Review #856006 is a subjective opinion of poster.
Reason of review
Pricing issue
1.0
Details
Ordered a gun off BudsGuns.com Saturday 4/30 and made a deposit of $185 on a Lay-a-way plan. Received confirmation of my order via email and deposit made 4/30/16. Noticed the funds (debt) pending on my account Sunday 5/1/16 for 5/2/16. Received an email from Buds Guns...
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Review
#845813 Review #845813 is a subjective opinion of poster.
Cons
  • Very poor customer service
  • Lying customer service on delivery time and processing
  • Misleading and dishonest
Reason of review
Poor customer service
Loss
$185
4.3
Details
I purchased a Linberta OUSP04S28W 12 GA over/under for $899.00 15 months ago and the gun is now priced @ $599.00. I wrote a review stating my displeasure with the purchase and a customer service rep called and berated me then canceled my account so I could no longer...
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1 comment
Anonymous
#1182581

Dude really? You're pissed because 15 months after you bought the gun, the price drops to less?

Get a freaking clue.

Things do change in the real world, especially after over a freaking year and 3 months.

x x x x x x x x x x x x x x x

Review
#838712 Review #838712 is a subjective opinion of poster.
Product
Linberta Ousp04s28w Over/under Shotgun
Reason of review
Pricing issue
2.2
Details
Budgunshop cancelled my order. They claim that the firearm I purchased was not allowed in my State of Maryland. The scary HK45CT. I purchased the gun, they accepted my money, and then they call later saying they will not ship the HK45CT to Maryland because they...
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Review
#833906 Review #833906 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.0
Details
i bought a gun thru buds gun shop paid with a credit card even purchased their insurance..4 days later they sent me a cancelation notice said was giving refund..no reason why..their web site wont let me log in.and they dont answer your calls...after i made purchase the...
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2 comments
Acey
#1143021

If you don't see a refund hit your account in two weeks, dispute the charge with your card issuer. Shouldn't be a problem as you never received the item.

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Review
#827847 Review #827847 is a subjective opinion of poster.
Cons
  • Arbitraty shipment of items
Reason of review
sold mossberg 715t then canceled my order no reason,and blocked my logon email
Preferred solution
Let the company propose a solution
I placed an online order of an out of stock item, waited for two months, nothing happened, checked their website the item is still out of stock, tired of waiting, called to cancel the order, was told need to be charged 10% restocking fee. They have not even shipped...
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1 comment
Anonymous
#1159295

Can't read the stores policy can you? Idiots like you give buds a bad name. Buying an out of stock item is probably not going to be the best choice you ever made.

Review
#824715 Review #824715 is a subjective opinion of poster.
Reason of review
Order processing issue
5.0
Details
I have purchased many guns from Buds over the past several years. I work for an organization that raffles a bunch of guns every year and Buds is my go to for ordering them. I have never had an issue with ordering, purchase or delivery except for one time I received an...
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Review
#824384 Review #824384 is a subjective opinion of poster.
Service
Buds Gun Shop Customer Care
Pros
  • Pricing
Reason of review
Good customer service
Tags
  • Buds
3.0
Details
I ordered a gun on line like I had done many times before from Buds in 3/23/16 #1602555. If they do not have the gun in stock it won't be on their sight and I can't order. I get an email to call them the gun is out of stock. I call and talk to rep #7708. She said I...
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Review
#818761 Review #818761 is a subjective opinion of poster.
Cons
  • Shipping and customer service
Reason of review
Poor customer service
Loss
$30
Tags
  • Bud s Guns

Buds Gun Shop Online Order Review

5.0
Details
Had a great experience with Bud's!!! Order went through as promised. Sent me UPS tracking info and was delivered as promised. Great follow-up.
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Review
#808950 Review #808950 is a subjective opinion of poster.
Reason of review
Good customer service